Fix IMS Service Has Stopped Error on Samsung Galaxy S9

Samsung Galaxy S9 is everybody’s favorite flagship model of last year. Its amazing features and hardware upgrades make it stand out. If you recently got your hands on it you would know how fast and easy it is to use. Being a flagship model means you would have spent a great deal of money to purchase it, and obviously expect the very best from it, so experiencing issues with the Galaxy S9 makes one worried about how much more is needed to spend on it, however not all issues are to be taken to a technician. There are certain issues which you can fix sitting at home. One of these issues is the message that keeps popping up about the IMS service not working.

Some users reported that it pops up every 10 seconds or so and they can’t seem to figure out why or how to stop it. So if you’re tired of seeing this error pop up on your screen then we’ve got some ways for you to fix IMS service has stopped error on Samsung Galaxy S9.

fix IMS Service Has Stopped Error on Samsung Galaxy S9

Solutions to fix IMS Service has stopped error

Before you start, make sure your phone is running on the latest Android version.

Try Safe Mode

  • Turn off your phone
  • Press and hold the Power key
  • When you see ‘Samsung’ on the screen, release the Power key
  • Press and hold the Volume down key
  • Continue to hold it until your phone restarts
  • You will see Safe Mode written on the bottom of the screen
  • Release the Volume Down key

If the problem does not occur in the Safe Mode, then probably a third-party app is causing the error, so find it and uninstall it.

Clear Messages Data and Cache

  • Go to Settings
  • Scroll down to ‘Applications’
  • Tap Application Manager
  • Swipe right to the ‘All’ screen
  • Scroll to tap on ‘Messages’
  • Tap on ‘Clear Cache’
  • Tap on ‘Clear Data’, then tap on ‘OK’

Wipe Cache

You should clear your phone’s cache from time to time as it can get corrupted and cause severe issues. Here’s how you can wipe cache:

  • Turn off your phone
  • Press and hold the Volume Up key and Home key, then press and hold the Power key
  • When you see ‘Samsung’ appear on the screen, release the Power key
  • When you see ‘Android’ appear on the screen, release all the keys
  • Android system recovery menu will appear, press the Volume down key to highlight ‘wipe cache partition’
  • Press the Power key to select
  • Press the Volume down key to highlight ‘yes’ then press the Power key to select
  • When the wipe cache partition has been completed, ‘Reboot system now’ will be highlighted
  • Press the Power key to restart the device

Factory Reset

If all else fails then your best option is to perform a factory reset. Make sure to create a back up of all the data on your phone before performing this step.

  • Turn off your phone
  • Press and hold the Volume Up key and the Home key, then press and hold the Power key
  • When you see ‘Samsung’ appear on the screen, release the Power key
  • When you see ‘Android’ appear on the screen, release all keys
  • You will see Android System Recovery menu appear, press the Volume down key to highlight ‘Wipe data/factory reset’
  • Press the Power key to select
  • Press the volume down key to highlight ‘Yes – delete all user data’
  • Press Power key to select and start master reset
  • Once the master reset is complete, ‘Reboot system now’ will be highlighted
  • Press the Power key to restart the device

Once your phone has completely restarted, check to see if its charging wirelessly, before installing any apps on the phone

We hope you were able to fix IMS service has stopped error on Samsung Galaxy S9, using these solutions!